TERMS OF SERVICE

TERMS AND CONDITIONS

We respect and acknowledge your worries regarding security and privacy here at www.shopmalai.com. By using our website, the user has consented to read, browse, and use all of our content in accordance with the policies and terms of use that apply to these kinds of services. Please do not access or visit our site if it is unacceptable.

By visiting or making purchases at www.shopmalai.com, you automatically agree to these terms. Please take time to carefully read them. Furthermore, you agree to be bound by the terms and conditions that apply to any MALAI LIFE service you use now or in the future, as well as any related businesses you visit or buy from, whether or not they are listed on the MALAI LIFE website.

COPYRIGHT

Text, pictures, audio clips, button icons, graphics, logos, digital downloads, data compilations, software, and other content on www.shopmalai.com are all the property of MALAI LIFE or its content providers. The entirety of the material compiled on this website is the sole property of MALAI LIFE. This website's software is all owned by MALAI LIFE or its software vendors.

TRADEMARKS

You are not granted any rights to any copyright, designs, trademarks, or other intellectual property or material rights by using MALAI LIFE and its contents, including the software and HTML and other code included in this website. Legal action will be taken for any infringement of our trademarks.

SALE 

No Returns , No Exchange on Sale Items

SIZE 

In Malai life, we prioritise breezy comfort with soft cotton popplin fabrics that literally feel like "Malai" against your skin. Hence, all our fits have a relaxed incline towards a chic yet oversized summer look. A Size Conversion Chart and all required item dimensions are available under Item Details.

COLOURS

Due to variations in computer monitors and electronic device screens, items' colours may differ from their true representations.

VISUAL COMMUNICATIONS

You acknowledge and agree that you are interacting with us through electronic records when you use the Site, send emails, or communicate in any other way. You also give us permission to communicate with you via electronic records on a regular basis and as needed. Email or an electronic record on our site will be used to communicate with You; either method will be considered sufficient notice or electronic record delivery.

TERMINATIONS MADE BY THE USER

We have the right, at our discretion, to accept or reject requests for order cancellations for reason. We will not issue a refund as per standard business procedures; however, a client may use the transferred funds to purchase another item of clothing. Order cancellation requests must be submitted within 24 (twenty-four) hours of placing the order on the website in order to be considered genuine and approved.

CHECK OUT

At checkout, the pricing of our products includes GST and any applicable taxes. 

RETURN AND EXCHANGE POLICY

Conditions of return and exchange are only applicable to direct sales made by us to you, and that they do not apply to sales made by third parties and invoices, which are subject to the terms of such sales. Only returns for account credit may be accepted. We must get the goods within two days of the delivery date in order to use them for this reason. The items need to be undamaged by you, unused, unworn, and unwashed. Products can only be returned in their original packaging in order to be accepted. We don't give returns on any products that we sell. Products can only be returned in their original packaging in order to be accepted. We don't give returns on any products that we sell. Once sold, items may only be returned under our terms & conditions for a refund or store credit. The store credit can be used the next time you buy with us, as we have a limited invent chosen ways have all sizes in stock. The same terms that govern returns of merchandise also apply to exchanges of merchandise. The consumer must send an email to malailife@gmail.com in order to return an item. Any harm that the product may sustain while in transit is not our responsibility.

We propose returning your item for a credit and buying the new item separately if you would like to swap it for another carefully chosen carefully, product. These are our terms and conditions for returns and exchanges. However, the following applies to our return and exchange policy:

(a) Only products with manufacturing flaws or ones that are entirely different from what was ordered may be returned or exchanged.

(b) Unused items with all tags remaining attached must be returned. Damaged or filthy returns can not be accepted and might be returned to the purchaser.

(c) An order is deemed to be in bulk if it contains more than five goods. Refunds or returns are not available.

CANCELLATION

If the order or orders are processed, we won't be able to handle the cancellation. Should an order be cancelled, store credit will be given.

SHIPPING & DELIVERY

Upon placing the order, it should reach you withing 2-3 weeks of placing your order. Our shipping and processing charges are intended to compensate MALAI LIFE for the cost of processing your order, handling and packing the products you purchase and delivering them to you. 

While MALAI LIFE makes every effort, it cannot guarantee that things will be delivered within the time frame specified when the product is purchased. If MALAI LIFE is unable to provide any goods within the allotted period, the contract cannot be cancelled in any way. However, MALAI LIFE has the right to charge you for additional shipping costs if you refuse to accept the delivery of the products

LOSS IN TRANSIT

MALAI LIFE strives to provide customers with defect-free products.Until MALAI LIFE receives the returned item, it does not assume title to any things that the user may return. Any loss or misplaced pieces in transit does not imply that the cost be borne by the brand. Unless the garment is  delivered damaged or contains manufacturing faults, no item purchased on our website may be returned. Within 48 hours after receiving the items, MALAI LIFE must be notified of any defects or damage. Even in the event that the garment has been delivered incorrectly, any correspondence received after 48 hours after delivery will not be eligible for return unless specifically covered by the product warranty.